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Best Western Grand Hotel

Access Information

PARKING

Designated parking provided for guests with disabilities no
Within about 50 metres from the main entrance
Drop-off point for guests immediately outside the main entrance

BUILDING ENTRANCE

There are steps to the main entrance
Number of steps 6

ACCESS TO PUBLIC AREAS

Level access (i.e. no steps or thresholds), or access by a ramp or lift :
to a public toilet
to the bar

RESTAURANT / BREAKFAST / DINING ROOM

Level access (i.e. no steps or thresholds) or access by ramp or lift to the restaurant/breakfast/dining-room
Restaurant / breakfast / dining room provide meals for guests with special dietary requirements

BEDROOMS AND BATHROOMS: GENERAL

Bedrooms with non-allergic bedding available (e.g. non-feather pillows)
Bathrooms available with :
separate shower unit
bath with shower
bath

GENERAL QUESTIONS

Proprietors/staff available 24-hours
Personnel who have contact with guests have had disability awareness training
Non-smoking policy throughout establishment
Services for guests with visual impairments :
contrast markings on glass doors and full-height windows

This information is self-assessed; therefore we accept no liability for its accuracy. Please contact the venue for further information.

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Best Western Grand Hotel

Swainson Street
Hartlepool
Tees Valley
TS24 8AA

Tel: +44 01429 266345

Fax: +44 01429 265217

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